Examine how top American brands responded to the murder of George Floyd on Twitter, framing their support for racial justice and taking specific actions.
This study analyzes and classifies the content of organizational advocacy (OA) messages using a thematic content analysis. Data was collected by capturing the Twitter statements made by the top 100 American brands in response to the murder of George Floyd in May 2020. Findings revealed that the statements contained two main themes: framing and acting. Corporations framed their support of racial justice by naming the issue, expressing solidarity, and establishing the shot. Corporations indicated taking specific actions including self-facing (e.g., diversity training), other-facing (e.g., donations), and brand-promoting (e.g., incorporating brand values/slogans/logos). This study adds to OA research as a separate paradigm in public relations (PR) and corporate social responsibility (CSR) and as a framework to evaluate the effectiveness of OA statements.
Highlights a Raleigh, NC nonprofit with a pay-what-you-can model cafe that is addressing local food insecurity. Examines the power of fostering a sense of community and dignity to build a more equitable community at the grassroots level.
Explores how creative arts (like puppetry) can be used to convey critical health messages, particularly young audiences. Offers valuable guidance for communicators seeking to develop innovative strategies for advancing public health goals.